Terms of Sale

LAST REVISED: 20 February 2024

1. Introduction

These Terms of Sale ("Terms") govern your purchases of digital goods, including in-game currency ("Currency"), from GAMELEZZ DMCC, Registration Number: DMCC196797, Unit No: O5-PF-CWC59, Detached Retail O5, Plot No: JLT-PH2-RET-O5, Jumeirah Lakes Towers, Dubai, United Arab Emirates (GAMELEZZ DMCC is referred to herein as "Gameless", "we", "us", "our"). By making a purchase, you agree to be bound by these Terms, effective as of 24 January 2024. These Terms form a legally binding agreement between you ("you" or "User") and Gameless, so please read them carefully.

2. Eligibility and User Agreement

Who Can Purchase from Gameless?

  • To purchase Currency or any digital goods from Gameless, you must:
  • Be at least the age of majority in your country or state of residence.
  • If you are under the age of majority, your parent or legal guardian must agree to these Terms on your behalf.
  • By making a purchase, you affirm that you meet these eligibility requirements. If you do not, you must not complete the purchase.

Your Agreement with Gameless

By accepting these Terms, you also agree to our Privacy Policy which is incorporated by reference. These documents provide important information about your rights and obligations in using Gameless's services and products.

3. Scope of the Agreement

What Does This Agreement Cover?

These Terms apply to all sales of digital goods and services on the Gameless platform, including but not limited to:

  • In-game currency used within Gameless games.
  • Digital content such as game expansions, skins, cosmetics, lootboxes and other virtual items.

Exclusions

These Terms do not cover:

  • Physical merchandise or products.
  • Services and goods not explicitly provided by Gameless.

Changes to the Scope

Gameless reserves the right to modify the scope of these Terms at any time. Such changes will be communicated to you and will apply to future purchases.

4. User Account and Registration

Creating and Managing Your Gameless Account

To access and use Gameless services, including purchasing Currency, you must create a Gameless account. When creating your account, you agree to:

  • Provide accurate and complete information.
  • Regularly update your information to maintain its accuracy.
  • Keep your account secure, including using a strong password and not sharing your login details.

Responsibility for Account Activities

You are solely responsible for all activities that occur under your account. Gameless is not liable for any loss or damage arising from unauthorized use of your account. If you suspect any unauthorized use of your account, contact Gameless customer support immediately.

5. Purchases and Payments

How to Purchase Gameless In-Game Currency and Digital Goods

Purchases can be made through the Gameless platform using the following payment methods:

  • Credit/debit cards
  • Online payment services (e.g., PayPal)
  • Other payment methods as may be available on the Gameless platform

Pricing and Taxes

All prices for Currency and digital goods are inclusive of applicable taxes. Gameless reserves the right to change prices and to offer promotional discounts.

Payment and Billing Authorization

By providing a payment method, you:

  • Confirm that you are authorized to use the provided payment method.
  • Authorize Gameless to charge your payment method for the total amount of your purchase.
  • Acknowledge that Gameless may use third-party services for payment processing, and you agree to their terms and conditions.

6. Subscriptions and Automatic Renewals

Subscription Services

Gameless may offer subscription-based services. The terms of the subscription, including duration and billing cycle, will be made clear at the time of purchase.

Automatic Renewal

Unless otherwise stated, subscriptions will automatically renew at the end of the subscription period. You can cancel the automatic renewal at any time through your account settings.

Cancellation and Refunds

Subscriptions can be canceled at any time. However, refunds are subject to the terms outlined in our Refund Policy. Please review this policy before purchasing a subscription or any other digital goods.

7. License to Use Digital Goods

Grant of License

Gameless grants you a limited, non-exclusive, non-transferable, revocable license to use digital goods, including in-game currency, purchased from Gameless. This license is for personal, non-commercial use only in Gameless games.

License Limitations

You may not:

  • Resell, redistribute, or sublicense the digital goods.
  • Use the digital goods for any commercial purpose.
  • Modify, reverse engineer, or otherwise alter the digital goods.
  • Violation of these license terms may result in immediate termination of your license and account.

8. User Conduct and Prohibited Activities

Acceptable Use

You agree to use Gameless’s services, including all digital goods, in a manner that is lawful, respectful, and in accordance with these Terms. Prohibited conduct includes, but is not limited to:

  • Engaging in illegal activities or fraud.
  • Harassing or causing distress to other users.
  • Disrupting the normal flow of gameplay.

Consequences of Violation

Violations of these conduct guidelines may result in actions taken by Gameless, including account suspension, termination, or legal action, depending on the severity of the violation.

9. Intellectual Property Rights

Ownership

All rights, title, and interest in and to the services and digital goods, including all intellectual property rights, are owned by or licensed to Gameless. Your purchase of digital goods does not transfer any ownership rights.

User-Generated Content

If you create content within Gameless games, you grant Gameless a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use that content in connection with the operation of its services.

10. Updates and Changes to Services

Service Modifications

Gameless reserves the right to update, modify, or discontinue any aspect of its services or digital goods at any time. These changes may include, but are not limited to, adding or removing features, content adjustments, and updates for technical optimization.

User Responsibilities

You are responsible for ensuring that your hardware and software are compatible with the latest version of Gameless services. Gameless is not liable for any loss or damage resulting from failure to update or maintain compatibility with our services.

11. Termination and Suspension

Gameless's Right to Terminate or Suspend

Gameless may terminate or suspend your account and access to services for reasons including, but not limited to:

  • Breach of these Terms.
  • Illegal or fraudulent activity.
  • Non-payment of fees.

Effect of Termination

Upon termination, your right to use Gameless services ceases immediately, and any licenses granted to you will be revoked. Gameless is not obligated to provide a refund or any compensation following termination.

12. Warranties and Disclaimers

No Warranties

Gameless services and digital goods are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Disclaimer

Gameless does not guarantee that the services will be uninterrupted or error-free, and is not responsible for any loss, damage, or harm resulting from your use of the services.

13. Indemnification

User's Indemnity Obligations

You agree to indemnify, defend, and hold harmless Gameless and its affiliates, officers, agents, employees, and partners from any claim, demand, loss, damage, cost, or liability (including reasonable attorney's fees) arising out of or related to:

  • Your use or misuse of Gameless services or digital goods.
  • Your breach of these Terms.
  • Any content you provide or actions taken under your account.

14. Dispute Resolution and Governing Law

Governing Law

These Terms and any disputes arising out of or related to them will be governed by the laws of United Arab Emirates, without regard to conflict of law principles.

Arbitration Agreement

You and Gameless agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.

Exceptions to Agreement to Arbitrate

Disputes related to intellectual property rights, and certain statutory claims may not be subject to arbitration and may be adjudicated in United Arab Emirates courts.

15. Changes to the Terms of Sale

Right to Modify Terms

Gameless reserves the right to modify these Terms at any time. Changes will become effective immediately upon posting on the Gameless website or at the point of sale.

User's Acknowledgment

Your continued use of Gameless services after changes to these Terms have been published constitutes your binding acceptance of the updated Terms.

16. Customer Support and Contact Information

Assistance and Support

For assistance with your Gameless account, purchases, or any issues related to Gameless services, please contact our customer support team. Contact details and support resources are available on the Gameless website.

Contact for Legal Notices

Any legal notices or official communications should be sent to Gameless at:

GAMELEZZ DMCC Unit No: O5-PF-CWC59 Detached Retail O5, Plot No: JLT-PH2-RET-O5 Jumeirah Lakes Towers, Dubai United Arab Emirates

Gameless will use the email address associated with your account for communications with you.

17. Miscellaneous

Severability

If any part of these Terms is found to be invalid or unenforceable, that part will be modified to reflect the parties' intention or eliminated to the minimum extent necessary. The remainder of these Terms will remain in full force and effect.

Entire Agreement

These Terms, together with any other legal notices and agreements published by Gameless, constitute the entire agreement between you and Gameless concerning the services.

No Waiver

Failure by Gameless to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

18. Appendices

Additional Terms for Specific Regions or Services

Additional terms and conditions may apply to users from certain jurisdictions or for specific services offered by Gameless. These will be outlined in separate appendices and are incorporated by reference into these Terms.

Model Withdrawal Form

For regions with a right of withdrawal, a model withdrawal form is provided in this section. Users can complete and return this form to exercise their right to withdraw from a contract under the applicable consumer protection laws.

Gameless Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: [Gameless Legal Department Address]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the following goods (*)/provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

Date.

(*) Delete as appropriate.

Instructions for Use:

Filling Out the Form: The consumer should fill out the form with the necessary details, including the date of order or receipt of goods/services, their name, and address.

Submission: This form should be sent to the address provided by Gameless for legal notices. It can be submitted via mail or electronically if Gameless provides such an option.

Timeframe: Consumers typically have a specific period (e.g., 14 days) from the date of receipt of the goods or the conclusion of a service contract to exercise their right of withdrawal.

Signature: If the form is sent in a physical format, it should be signed by the consumer. For electronic submissions, a typed name may suffice, depending on local regulations.

Please ensure that this form and the process for withdrawal comply with the consumer protection laws applicable in the regions where Gameless operates. It's advisable to consult with a legal professional to tailor this form to the specific legal requirements of those regions.